Return & Refund Policy

Understanding Our Return & Refund Policy

Return Process Explained

Our Return & Refund Policy is designed to help you return items with ease. If you are unsatisfied with your purchase, you can return it within 30 days. The first step is to contact our customer service team, who will guide you through the return process. Be sure to provide them with your order number and reason for the return. This way, we can assist you better. We believe that returns should be straightforward and hassle-free.

Refund Policy Overview

Once we receive your returned item, we will inspect it to ensure it meets our return criteria. If approved, your refund will be processed promptly, usually within 7-10 business days. It’s important to note that shipping fees are non-refundable because they cover the cost of sending items to you. Therefore, when you return something, please consider this policy to avoid any surprises.

Exceptions to the Policy

There are exceptions to our Return & Refund Policy, so we recommend reviewing these details before returning items. Some products, like opened electronics or custom orders, cannot be returned. However, if an item arrives damaged or defective, we will make exceptions to ensure your satisfaction. So, please keep the original packaging and reach out to us to resolve any issues swiftly. Your satisfaction is our priority.